1

Inception of the London Pathway

Professor Aidan Halligan, Chair of the London Pathway explains why and how the London Pathway service was introduced in UCH – recorded 2010

2

Downward Spiral

Trudy Boyce, Homeless Health Nurse at the London Pathway talks about the life of a patient addicted to alcohol and drugs with a long history of homelessness

3

So Pretty

Trudy Boyce, Homeless Health Nurse at the London Pathway talks about a young female patient addicted to alcohol and drugs who she helped to return home to her family

4

Pull through

Trudy Boyce, Homeless Health Nurse at the London Pathway talks about a young male patient who had been released from prison but the out reach team had failed to meet him, and who Trudy helped to repatriate with his family in London when he attended A&E

5

One of My Boys

Trudy Boyce, Homeless Health Nurse at the London Pathway tells a story about a Polish patient who attended A&E in a dreadful state and her subsequent conversation with doctors

 

6

Telling stories

Trudy Boyce, Homeless Health Nurse at the London Pathway tells stories about patients and reaction of staff in the hospital and the impact the Pathway team has on these attitudes

 

7

An address

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 tells the story of a patient who had leukaemia and Pathway’s effort to get him housed in order to access further treatment

 

8

Care Navigators

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 talks about what he sees to be the strengths of the homeless team and focuses on Care Navigators and Josie in particular

9

Discharge Lounge Record

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 talks about the work of the team and other staff in the discharge lounge, and tells a story about a difficult patient who was dealt with by a nurse who works closely alongside the Pathway team

10

Faculty of homelessness

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 talks about the impact the work of the Faculty of Homeless and Inclusion Health is having on the quality of homeless healthcare

11

Gaming and Listening

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 tells a story about a patient who suddenly declared himself homeless just before discharge when he wasn’t in fact homeless

12

Pathway MDT

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 talks about the impact the MDT has had on eradicating chaotic and disorganised discharges

 

13

Pathway team profile

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 talks about the acceptance, gratitude for help and resultant respect for the homeless team from other staff in UCH

 

14

Something else

Dr Tim Robson, Specialist GP who led the Pathway service at UCH from July 2012 tells a story about a long stay patient with a personality disorder and the persistence the Pathway team adopted in dealing with her case

15

The King of London

David Robertson, drug worker from Westminster

talks about the life of one of his challenging clients who is addicted to alcohol and drugs with a long history of homelessness and how the intervention of the Pathway team resulted in improved outcomes

16

Back on his feet

Florence Cumberbatch, Pathway’s Homeless Health Nurse Practitioner at UCH talks about negotiations within the hospital and with local authority housing departments

 

17

The extra mile

Florence Cumberbatch, Pathway’s Homeless Health Nurse Practitioner at UCH talks about how she and the team try to do as much as they can for patients the positive reaction from the patients who realise that the team tries their best even if they are not successful

18

Gosh, Why?

Florence Cumberbatch, Pathway’s Homeless Health Nurse Practitioner at UCH talks about her approach to homeless patients and how attitudes of colleagues around her have changed with the introduction of the homeless team

19

So beaming, so happy

Florence Cumberbatch, Pathway’s Homeless Health Nurse Practitioner at UCH tells about a young female patient diagnosed with cancer who she helped to get a housing solution

20

Sometimes, they don’t have anything

Florence Cumberbatch, Pathway’s Homeless Health Nurse Practitioner at UCH talks about how the team advocate for patients, and how she is the consistent link in a chain sorting a patient’s discharge within and outside the hospital